Service Design is the art and craft of creating meaningful and valuable services for and in co-creation with your customers. It applies principles of design thinking to services.
In this first-of-a-kind workshop in Singapore you will learn from Service Design pioneers DesignThinkersGroup of Netherlands on how to understand and design innovative services for your customers that cuts across different physical and digital channels. The interactive 'working' session provides an introduction to Service Design principles, mindset, tools, and inspiring cases from around the world.
