Overview

User experience (UX) design is designing products or services that are useful, easy to use, and satisfying for the user. It involves understanding user needs and goals and creating experiences that meet them. User experience design considers all aspects of a user's interaction with a company, from the user interface of a website or application to the customer service experience.

The term ‘users’ refers to external (customers, end-users) and internal (employees, partners). We offer UX services for designing external-facing and internal-facing products and services. Examples of our work include:

• Enterprise websites
• Enterprise apps
• Corporate dashboards
• Business process automation
• Enterprise search

Who is it for

Business and product teams who want to access experience and expertise to augment their development efforts.

Main activities

• UX research
• Content strategy
• Interaction design
• User interface design
• Prototype testing
• Experience measurements
• Design specifications and governance

Outputs and outcomes

• UX research insights and recommendations
• Design systems
• Development-ready UI screens and flows
• Design specifications
• Governance guidelines

Duration

It depends on the requirements but could range from 2-4 months.